Terms & Conditions
It is your responsibility to read all Booking Terms contained therein and provide signed acceptance:
Booking Terms
1. Bookings are confirmed upon receipt of the full payment or a deposit of 50%.
1.2. When the booking is confirmed and thus paid in line with Booking Terms, the Client has entered into a contract with Yonder Adventure Company and all Terms & Conditions will prevail.
1.3. Booking deposits must be paid in full no later than 14 days before a one/two-day event or course is scheduled to commence. Full payment must be made 5 days prior unless it is a late booking in which payment must be made immediately.
1.4. Failure to make final payment, in line with the 14-day deadline, ahead of the scheduled event, may lead to the loss of the booking in its entirety. Should other potential Clients be willing to pay in full, within the 14 days of a scheduled event, then where full payment has not been made the Clients, deposits will be lost and be non- refundable. For absolute clarity, financial refunds will not be available if this prevails, and monies previously paid will be irrevocably lost.
1.5. If the date of booking is less than 14 days away payment must be made in full.
Cancelation Policy
2.1. After booking, Yonder Adventure Company, will honour a 24 hour ‘cooling off period’, in which the Client may change to another event or cancel the booking and receive a full refund. After the 24-hour period, full payments and deposits are non-refundable. This includes altering the date event.
2.2. In the event that Yonder Adventure Company must cancel an event before the intended start date, that is NON COVID related and non-weather related, you will receive a full refund for the fee. In the cases of cancellation due to adverse/poor/unpredictable weather, or the weather is unsuitable for the purposes of the scheduled Activity, an alternative date will be shared with you within 14 days. In such circumstances Yonder Adventure Company will not be held responsible for other losses (accommodation, fuel costs, food, etc.) occurring to the cancellation of the event.
2.3. Provisional bookings or expressed interest will be held for three days only. After this period, Yonder Adventure Company reserves the right to alter any previous quote provided. A provisional booking should not be interpreted as forming a contract between the parties.
2.4 If, in the opinion of the Yonder Adventure Company staff member leading your booking, a participant’s fitness or equipment may compromise safety or increase the risks associated with your booking, we reserve the right to cancel your booking whereby the charges detailed in the relevant Cancellation by You clause apply. We provide details of expected fitness levels, plus compulsory and recommended equipment kit lists via our website, but please contact us if participants are in any doubt or have questions in relation to this.
Privacy & Data Protection
3.1. By signing and completing a booking, you consent to Yonder Adventure Company using any media (including photographs and/or video footage) made of you during the event which may or may not encompass property rights belonging to you. These images may be used by Yonder Adventure Company for publicity and training purposes including, but not limited to, websites, marketing material, and in the media. If you do not wish for your image to be used, you must inform Yonder Adventure Company, in writing, before the event.
3.2. By completing the booking, you consent to your contact information being held by Yonder Adventure Company. This information will not be passed on to third parties. Your information and that of your emergency contact will, however, be passed on to the appropriate staff running the event. Yonder Adventure Company will use your personal information to keep in touch by newsletter and email.
It is recommended that Personal Cancellation and Curtailment insurance is sought by the Client if it is likely that a Client may want/need to claim a refund of monies. This is not the responsibility of Yonder Adventure Company.
Yonder Adventure Company would strongly recommend that all Clients take out Cancellation & Curtailment insurance should financial refunds be required.
Acceptance Of Risk
Here at Yonder Adventure Company we strive to do everything in our power to ensure your safety, the varied and exciting nature of the mountain environment means we can never ensure your safety in every situation. You are responsible for excepting the risks of injury or death and we ask that you read the British Mountaineering Councils participation statement below.
“Hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement”
Liability and Insurance
Yonder Adventure Company will not accept liability for personal injury, illness or death; loss or damage of property and personal equipment; or consequential losses or claims sustained by participants - we strongly recommend participants take out appropriate insurance to cover these risks. Yonder Adventure Company recommends that all participants have adequate insurance to cover the duration of any booking, including the itinerary and activities undertaken, as well as personal travel and baggage transfers to/from the meeting or departure point. We recommend participants’ insurance should, at a minimum, cover cancellation and curtailment, medical and emergency expenses (including repatriation), personal accident, injury and death.
In the event of an emergency medical rescue and/or repatriation by whatever means, the responsibility of such costs must be borne by the participant.
Participants are liable for any loss or damages occasioned to property or equipment provided as part of the booking, as a result of vandalism or negligence.
If the booking has to be cancelled, interrupted, or curtailed due to force majeure*** events or circumstances, Yonder Adventure Company shall not be liable to make good any loss incurred.
***Force majeure - for the purposes of these terms, force majeure means any event beyond our or our suppliers’ control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include, but are not limited to: warfare and acts of terrorism (and threat thereof); civil strife; significant risks to human health; natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the booking’s destination or remain at the destination; the act of any government or other national or local authority industrial dispute; epidemic or pandemic (including but not limited to the ongoing effects of the COVID-19 pandemic); labour strikes; natural or nuclear disaster; fire; chemical or biological disaster; and adverse or extreme sea, river or weather conditions.